Police and security personnel have pushed reporters out of the way as the Optus CEO left a Senate inquiry. Optus boss Kelly Bayer Rosmarin faced the parliamentary grilling on Friday, defending her company’s handling of the largest telecommunications outage in the nation’s history. WATCH THE VIDEO ABOVE: Reporters pushed out of the way as Optus … Read more
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The Optus boss under fire following the telecommunication provider’s massive blackout that crippled the nation has insisted she has not thought about stepping down. Kelly Bayer Rosmarin fronted a Senate inquiry on Friday into last week’s outage that left up to 10 million customers and small business owners without service for up to 14 hours. … Read more
“You provide a service to over 10 million people and not just individuals – government agencies, emergency services, businesses – and all they got for hours, was a couple of lines that said, ‘sorry our service is out we’re working on it,” Senator Hanson-Young said. Source link
“You provide a service to over 10 million people and not just individuals – government agencies, emergency services, businesses – and all they got for hours, was a couple of lines that said, ‘sorry our service is out we’re working on it,” Senator Hanson-Young said. Source link
By Stuart Condie SYDNEY–Singapore Telecommunications-owned Optus has paid 36,000 Australian dollars (US$23,299) in customer compensation following an hours-long Australia-wide network outage but said there is no precedent suggesting that it should make widespread financial reparations. The chief executive of Singtel’s Australian subsidiary on Friday said that Optus had received customer claims totaling A$430,000 in relation … Read more
© Reuters. Singapore Telecommunications’ subsidiary Optus has acknowledged the impact of a network outage caused by a software upgrade last Wednesday, which disrupted services for millions of Australian customers. The outage, which affected essential services and small businesses, led to substantial indirect losses due to interrupted payment processing capabilities. In response to the situation, Optus … Read more
“You provide a service to over 10 million people and not just individuals – government agencies, emergency services, businesses – and all they got for hours, was a couple of lines that said, ‘sorry our service is out we’re working on it,” Senator Hanson-Young said. Source link
Hundreds of emergency calls failed and thousands of customers have sought compensation from Optus following the telco’s nationwide outage, a senate inquiry has heard. Optus CEO Kelly Bayer Rosmarin was grilled by Senators on Friday about the the telecommunication giant’s 14-hour blackout which impacted about 10 million customers last week. The outage wreaked havoc … Read more
