Hundreds of emergency calls failed during Optus outage

Hundreds of emergency calls failed during Optus outage

Optus boss Kelly Bayer Rosmarin has revealed 228 calls to triple-zero failed to go through during a 12-hour outage that affected internet and phone services to millions of customers on November 8. “We absolutely believe the triple-zero system should have worked and it’s critical for all Australians that the system can be relied upon,” she … Read more

Optus Senate inqury to begin; High Court decision sparks Labor visa detainee bill; David McBride loses appeal

Optus Senate inqury to begin; High Court decision sparks Labor visa detainee bill; David McBride loses appeal

Twenty-seven of the foreigners whose indefinite detention was quashed by the landmark High Court decision are cases that have been referred to immigration ministers over several years under the category of “very serious violent offences, very serious crimes against children, very serious family or domestic violence or violent, sexual or exploitative offences”. The categories show … Read more

How beleaguered Optus could face more legal woes after nationwide service outage

How beleaguered Optus could face more legal woes after nationwide service outage

Optus could face multimillion-dollar legal consequences in the wake of its disastrous network outage after health services across the nation were disrupted. The beleaguered telco has endured a bruising few weeks after senior bosses fronted a senate inquiry in addition to class action proceedings being lodged in the Federal Court following a massive data breach … Read more

Optus in corporate communications shake-up after outage

Optus in corporate communications shake-up after outage

When contacted for comment on Sunday an Optus spokeswoman said: “Optus’ vision is to be Australia’s most-loved everyday brand with lasting customer relationships. “To achieve that, we need to be easy to do business with, and this requires simplification of our operating model. “We have created one integrated product business unit, Customer Solutions, led by … Read more

How beleaguered Optus could face more legal woes after nationwide service outage

How beleaguered Optus could face more legal woes after nationwide service outage

Optus could face multimillion-dollar legal consequences in the wake of its disastrous network outage after health services across the nation were disrupted. The beleaguered telco has endured a bruising few weeks after senior bosses fronted a senate inquiry in addition to class action proceedings being lodged in the Federal Court following a massive data breach … Read more

Hundreds of emergency calls failed during Optus outage

Hundreds of emergency calls failed during Optus outage

Optus boss Kelly Bayer Rosmarin revealed 228 calls to triple-zero were unable to go through during a 12-hour outage that affected millions of Australians on November 8. “We absolutely believe that the triple-zero system should have worked and it’s critical for all Australians that the system can be relied upon,” she told a Senate inquiry … Read more

CEO Kelly Bayer Rosmarin fronts Senate inquiry, admits hundreds of triple zero calls failed during outage, dodges resignation questions

Optus CEO Kelly Bayer Rosmarin has revealed hundreds of triple zero calls failed to connect during last week’s massive network outage, before dodging questions about whether she plans to resign. The telco’s under-fire boss fronted a Senate inquiry into the failure that left millions of Australians without mobile or broadband coverage for almost 14 hours, … Read more

How beleaguered Optus could face more legal woes after nationwide service outage

How beleaguered Optus could face more legal woes after nationwide service outage

Optus could face multimillion-dollar legal consequences in the wake of its disastrous network outage after health services across the nation were disrupted. The beleaguered telco has endured a bruising few weeks after senior bosses fronted a senate inquiry in addition to class action proceedings being lodged in the Federal Court following a massive data breach … Read more