Optus’ year from hell raises questions for parent company Singtel

Optus’ year from hell raises questions for parent company Singtel

And as recently last year Singtel was reportedly weighing an initial public offering of Optus, in what would be one of Australia’s largest-ever corporate listings. But the ongoing market volatility scuppered those plans. Optus is fully owned by Singtel, which itself is majority owned by Temasek Holdings, the investment arm of the Singapore government, which … Read more

Optus’ year from hell raises questions for parent company Singtel

Optus’ year from hell raises questions for parent company Singtel

And as recently last year Singtel was reportedly weighing an initial public offering of Optus, in what would be one of Australia’s largest-ever corporate listings. But the ongoing market volatility scuppered those plans. Optus is fully owned by Singtel, which itself is majority owned by Temasek Holdings, the investment arm of the Singapore government, which … Read more

Two weeks since the Optus outage, documents show backroom scrambling and urgent meetings occurred as the emergency played out

Two weeks since the Optus outage, documents show backroom scrambling and urgent meetings occurred as the emergency played out

In the two weeks since Optus suffered a devastating nationwide outage of its mobile and internet services, the company has shifted the blame to other organisations, attempted to calm its irate customers, and seen its CEO resign. As Australia’s second-largest telco and its Singaporean parent company Singtel attempt to mend Optus’s reputation, submissions to a Senate … Read more

Australian telco Optus’ CEO quits after network outage

Australian telco Optus’ CEO quits after network outage

[1/2]The Optus logo is shown at one of its shops in Sydney, Australia November 8, 2023. REUTERS/Kirsty Needham Acquire Licensing Rights Resignation follows mass network outage CFO to take over as interim CEO Nov 20 (Reuters) – The head of Australia’s second-largest telco Optus resigned on Monday, cutting short a more than three-year tenure marred … Read more

The Optus chief was right to quit but real change is unlikely at the telco until bigger issues are fixed

The Optus chief was right to quit but real change is unlikely at the telco until bigger issues are fixed

Optus chief executive Kelly Bayer Rosmarin bowed to the inevitable on Monday and resigned as chief executive of Australia’s second largest telecommunications company. Why inevitable? Poor communication and a lacklustre response during a major system outage is bad enough. Then things got worse when Bayer Rosmarin and the director of Optus networks admitted at a … Read more

Optus CEO resigns after major network outage for 10M Australians

Optus CEO resigns after major network outage for 10M Australians

Millions of Australians woke up on the morning of Nov. 8 to find that their phones were completely useless. An unplanned outage from nationwide provider Optus hit customers in the middle of their morning commute and extended throughout the entire day, throwing several systems into chaos. Businesses couldn’t process electronic payments, hospitals couldn’t take phone … Read more

Optus CEO resigns after massive network outage

Optus CEO resigns after massive network outage

Singtel-owned Australian service provider Optus’s CEO Kelly Bayer Rosmarin has resigned. Bayer Rosmarin’s departure follows hard on the heels of a network outage experiences by the operator on November 8 that left some 10 million of Australia’s 26 million population without access to phone or internet connections for 14 hours and exposed the company to … Read more