A fed-up Optus customer has shared their “infuriating” experience with the telco’s customer service team while trying to cancel their plan. Source link
A triple zero hotline will be shored up after an Optus outage left Australians in need in the lurch. Following a federal inquiry into the crippling outage, the Albanese government promised to improve accountability of telecommunication giants and boost oversight of the emergency network. There will be rules mandating how, what and when telcos communicate … Read more
Australia’s triple zero line will be better protected against future technical issues, as Optus apologises again after an outage left thousands of Australians unable to contact the crucial service. Nearly one in three Australians were left without phone and internet services when the telco company experienced a nationwide outage in November. During the 14-hour event, … Read more
Singapore Telecommunications Ltd.’s Australian phone carrier Optus appointed Stephen Rue as chief executive officer with effect from November, it said in a bourse filing Monday. Source link
Optus has appointed a telecommunications veteran as its new chief executive, six months after a nationwide outage at the telco left nearly a third of… Source link
Optus has appointed Stephen Rue, who is currently running the National Broadband Network, as its new chief executive. He takes over from Kelly Bayer Rosmarin, who resigned last November over fierce criticism of the way she managed an Australia wide network outage last year. Optus chairman Paul O’Sullivan said the telco would benefit from Rue’s … Read more
Optus appointed head of Australia’s National Broadband Network (NBN) Co Stephen Rue as CEO, nearly six months after Kelly Bayer Rosmarin stepped down following a massive network outage. Rue’s appointment at Australia’s second largest operator doesn’t take effect until November, with board member Michael Venter to continue as interim CEO until Rue comes onboard. The … Read more
Key Points Optus has reviewed calls that were unable to connect to Triple Zero during the network’s 8 November outage. The review found an additional 2,468 customers whose calls failed and for whom a welfare check was not undertaken. Former CEO Kelly Bayer Rosmarin told the Senate in November that 228 calls were unable to … Read more
VIDEOTrue Crime Watch now: Every episode of The War is here Seventeen murders in two years. It is the worst gang war Sydney has seen in a generation. Watch every episode of The Daily Telegraph’s groundbreaking video series and delve into the tit-for-tat gangland killings that exploded into a family blood feud between the Hamzys … Read more
Optus has appointed a telecommunications veteran as its new chief executive, six months after a nationwide outage at the telco left nearly a third of… Source link