Concerns about Optus mobile triple-0 calls emerged early in outage, FOI documents show

Concerns about Optus mobile triple-0 calls emerged early in outage, FOI documents show

Optus and the federal government spent hours during last year’s unprecedented outage telling the public triple-0 calls from mobiles should work despite mounting evidence to the contrary, the ABC can reveal. Key points: Internal emails and briefing notes reveal there were concerns about mobile triple-0 calls from the morning However, Optus did not publicly admit … Read more

THE ICONIC Response That Optus Couldn’t Manage

THE ICONIC Response That Optus Couldn’t Manage

Online retailer THE ICONIC has committed to refunding customers who were charged large sums for fraudulent orders after complaints from dozens of Aussies. Fuming consumers took to THE ICONIC‘s Facebook page yesterday in frustration over the alleged hacking. Some complained that more than $1000 had been removed from their accounts. A spokesperson for THE ICONIC was … Read more

Top 5 Searched News Topics in Australia | Lismore City News

Top 5 Searched News Topics in Australia | Lismore City News

Sam Kerr, King Charles, Optus stores. Pictures by Anna Warr, HM Government, Optus. 2023’s most searched news topic was the Optus outage in November. The network failure put hundreds of thousands of Australians in a black spot for hours when landlines, mobile phones and the internet went offline and cost Optus CEO Kelly Bayer Rosmarin … Read more