Aussie telco Optus has revealed that the network outage it suffered back in November resulted in almost 2,700 emergency calls to Triple Zero not connecting, over 2400 more than it originally reported. The telco’s interim chief executive Michael Venter announced that 2,697 emergency calls didn’t connect as a result of the outage, which is over … Read more
“Today, Optus advised the government that information it previously provided to the Australian Communications and Media Authority, the Senate and the public about the number of unsuccessful triple-zero calls from mobiles during its nationwide outage on 8 November 2023 was not accurate,” she said on Tuesday. Source link
“Today, Optus advised the government that information it previously provided to the Australian Communications and Media Authority, the Senate and the public about the number of unsuccessful triple-zero calls from mobiles during its nationwide outage on 8 November 2023 was not accurate,” she said on Tuesday. Source link
Save (0) Close Please login to bookmark Please loginn Save (0) ClosePlease login to bookmarkPlease loginnA nationwide Optus outage left 2,696 customers unable to place calls to 000, more than ten times what the […] Subscribe for instant access to all Lawyerly content. Already a subscriber? Username or Email Address Password Remember Me Lost your … Read more
Optus has revealed at least 2697 calls to Triple Zero during its November 2023 outage failed to connect, over 11 times more than previously reported. The telco also said that no welfare check was undertaken for the customers who couldn’t get through, in breach of emergency protocols. The admission was made in a statement by … Read more
Australia’s second-largest telco, Optus, has admitted today that almost 2700 calls to triple zero simply didn’t work during their national service outage on November 8 last year. Until today, that number was 228, a number given by Optus executives to a Senate hearing late last year, and while over 200 people being unable to call … Read more
Optus says at least 2697 calls were unable to reach triple zero during an outage that left millions of Australians without access to the internet or cell service. The updated figures are a more than tenfold increase in the number of calls the telco initially reported from the outage on November 8. The revised numbers … Read more
The updated figures are a more than tenfold increase in the number of calls the telco initially reported. Communications Minister Michelle Rowland said revised numbers were a “deeply concerning development” given the critical importance of the emergency service. “Today, Optus advised the government that information it previously provided to the Australian Communications and Media Authority, … Read more
Communications Minister Michelle Rowland says the telco industry must implement improvements. Credit: Alex Ellinghausen Communications Minister Michelle Rowland called the development “deeply disturbing”. “This new information will be considered by the ACMA as part of its independent investigation into Optus’ compliance with the Telecommunications [Emergency Call Provider] Determination 2019,” Rowland said. Optus interim chief executive … Read more
Optus has admitted almost 2700 calls to triple zero did not go through during last year’s 14-hour outage, far more than the 228 first estimated. The government has confirmed the information provided in a senate hearing dissecting the November 8 outage was not correct, and that an additional 2,468 customers who tried to make triple-0 … Read more