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The Optus outage is likely to change the way telecommunications companies operate once the government releases its response… Source link

The Optus outage is likely to change the way telecommunications companies operate once the government releases its response… Source link

The Optus Post-Incident Review has made its final report to the Federal Government, which examined emergency call arrangements, customer communications and complaints handling during and after the nationwide Optus outage in 2023.  The review was led by the former deputy chair for the Australian Communications and Media Authority (ACMA), Mr Richard Bean.  The report makes … Read more

In November, the telco giant experienced a 14-hour network outage that left more than 10 million customers and thousands of businesses without phone and internet services. Throughout the day, thousands of calls made to the emergency line triple-zero were unable to go through, and the cause of the disruption was not identified until days later. … Read more

The Optus outage is likely to change the way telecommunications companies operate once the government releases its response… Source link

Optus shop experienced a massive outage across their network in November leaving millions of customers and businesses without phone or internet service. Photo by: NCA Newswire /Gaye Gerard Communications giant Optus has revealed 10 times as more people were unable to connect to the triple-0 service during its major network outage than the company first … Read more

The updated figures are a more than tenfold increase in the number of calls the telco initially reported. Communications Minister Michelle Rowland said revised numbers were a “deeply concerning development” given the critical importance of the emergency service. “Today, Optus advised the government that information it previously provided to the Australian Communications and Media Authority, … Read more

Singtel said on Tuesday (Jan 30) it was not looking to divest from its Optus unit, Australia’s second-largest wireless operator, refuting a report from Australian Financial Review (AFR). AFR had earlier reported on Tuesday that Optus executives were exploring options including selling off the company’s enterprise and business divisions. Optus is a wholly owned subsidiary … Read more

As the nationwide Optus outage that left millions of Australians with no service is investigated, the repercussions are being felt strongly within the company. Paul Budde reports. ON THE DAY of the Optus network outage, I wrote an article with my initial assessment. I fine-tuned it the following week and also used it for my … Read more

Russell Island resident Chris McGregor demonstrates how he is unable to call triple zero due to an Optus outage. Source link