By Keith Kirkpatrick
Publication Date: 2025-11-21 00:00:00
Analyst(s): Keith Kirkpatrick
Publication Date: November 21, 2025
ServiceNow and Microsoft expanded their AI partnership with new integrations spanning AI Control Tower, Agent 365, GitHub, and Microsoft 365. The companies aim to unify governance, orchestration, and productivity by connecting copilots, agents, and workflows across platforms.
What is Covered in this Article:
- ServiceNow and Microsoft announced new integrations to expand agentic AI orchestration and governance.
- AI Control Tower now connects with Microsoft Foundry, Copilot Studio, and Agent 365 for unified oversight.
- ServiceNow Build Agent integrates with GitHub MCP and GitHub Copilot for cross-platform automation.
- ServiceNow’s AI Experience and Now Assist will integrate with Microsoft 365 apps for seamless workflow execution.
- Company leaders emphasized governance, visibility, and enterprise-wide orchestration as priorities.
The News: ServiceNow rolled out a batch of new Microsoft integrations at Microsoft…