At Cisco Live 2024, CEO Chuck Robbins emphasized the importance of being a great networking company in response to evolving customer demands. The event showcased Cisco’s commitment to innovation and product announcements, focusing on automating infrastructure management, enhancing security, and meeting the challenges posed by AI. Cisco’s acquisition of Splunk further strengthened their capabilities in security, observability, and AI.
Former Splunk CEO Gary Steele highlighted the value of combining Cisco’s data with Splunk’s analytics to deliver exceptional outcomes for customers, especially in terms of digital resilience. This integration enables quick problem identification and predictive solutions, ultimately improving customer experience.
Jonathan Davidson, executive VP of networks at Cisco, discussed the significance of digital resilience and introduced the Digital Experience Guarantee powered by Cisco Thousand Eyes. This solution aims to ensure a seamless user experience across networks, utilizing AI for better insights and predictive recommendations. Davidson also highlighted the new solution, Cisco Nexus HyperFabric AI Clusters, developed in partnership with NVIDIA to support enterprise AI adoption.
Jeetu Patel, executive VP of security and collaboration at Cisco, announced new features in security products like Cisco HyperShield, CiscoXDR, and Cisco AI Assistant, leveraging AI-driven technologies for enhanced protection. The integration of Splunk with the Cisco Security Cloud further enhances security capabilities against various threats.
Liz Centoni, executive VP and chief customer experience officer at Cisco, emphasized the importance of customer relationships and highlighted the role of AI in providing personalized and proactive customer support. With AI-powered insights and constant monitoring, Cisco aims to enhance the value of technology investments for customers.
Overall, the event showcased Cisco’s leadership in networking, security, and AI, offering innovative solutions to address the evolving needs of organizations in a hyper-distributed environment. Cisco’s commitment to providing exceptional customer support and leveraging AI for predictive and personalized interactions further solidifies its position as a strategic partner for organizations looking to navigate the challenges of modern technology landscapes.
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