We announce that ServiceNow® ITOM Discovery is now integrated with Microsoft’s Azure Resource Graph, enabling faster and more scalable discovery of your company’s Azure location in operational workflows.

ServiceNow’s ITOM Discovery Service mapping for Azure gives organizations an up-to-date CMDB (Configuration Management Database) view of their IT infrastructure and services running in Azure. This discovery data in CMDB then supports various workflows and applications in ServiceNow that companies can use to increase their operational flexibility. Azure resource chart is an Azure service that offers powerful exploration of Azure cloud resources, as well as the ability to query at scale across multiple subscriptions and tenants Azure lighthouse.

For our mutual customers who are looking for a comprehensive, end-to-end view of their Azure objects based on the experience of ServiceNow, this switch to Azure Resource Graph APIs in ServiceNows ITOM Discovery offers the following benefits:

  • Support for discovery of large Azure environments with hundreds or tens of thousands of resources.
  • Identify customers’ Azure estate four times faster using ServiceNow benchmarks.
  • Improved visibility into cost savings with Azure Hybrid Benefit licensing.
  • Fast, automated creation of service maps using Azure tag data.

“As more and more customers migrate to Azure and expand Azure locally with Azure Arc, the ability to use existing workflow tools consistently becomes critical. With this integration, customers will benefit from greater and faster discovery of the largest Azure objects within ServiceNow’s ITOM discovery experiences, ultimately leading to better operational decisions, ”said Jeremy Winter, partner director for program management, Azure management and portal experiences at Microsoft .

“We are pleased that our customers can leverage the power of ServiceNow workflows across the entire IT value chain when they integrate Azure resource data into the Now Platform® using the powerful query functions of Azure Resource Graph, creating a unified, service-oriented system create platform for IT service management, IT operations management, AIOps, CloudOps, DevOps, SecOps, software asset management, risk management and more, “said Jeff Hausman, vice president and general manager of ITOM, security and CMDB at ServiceNow Experiences your employees and customers. “

For more information on this integration and how to get it, visit the blog announcement by ServiceNow.


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