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AWS has announced new generative AI (GenAI) enhancements for Amazon Q in Connect.
At their core, the improvements aim to provide AWS’ contact center assistant with superior personalization capabilities,…
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https://www.cxtoday.com/contact-centre/genai-boost-delivers-enhanced-personalization-for-amazon-q-in-connect/
Amazon.com, the leading provider of cloud computing and data storage services globally, has revealed plans to invest an additional €10…
The head of Amazon.com’s highly profitable Amazon Web Services (AWS) cloud computing unit, Adam Selipsky, will be stepping down next…
Amazon Bedrock has opened the door for customers to create new and delightful experiences for their customers using generative artificial…