Use a VM with
has-vendor-device parameter set to
true

  • It may not be possible to change the existing parameter has-vendor-device on a VM where Citrix VM tools is already installed

Command to check has-vendor-device parameter of a VM

[root@xenserver1 ~]# xe vm-param-get uuid=1317fc5f-4ea8-293f-2aab-22c82bc2c947 param-name=has-vendor-device 
false 

Steps to fix

  • Install a new VM using the default template via XenCenter.
  • Install Operating system.
  • Install Citrix VM tools and reboot twice. 
  • Now check has-vendor-device parameter

Open on Citrix.com