Something Apple Watch Series 5 and Apple Watch SE Owners are struggling to get theirs smart watches charge. Apple is now offering to fix them for free, but the latest version of watchOS can fix the problem.

How The Verge reportsApple released a Support page for the Watch Series 5 and Watch SE because “a very small number of customers” have a problem with their smartwatch not charging after entering the power reserve. On Monday (v7.3.1) a new version of watchOS was released that can fix the loading problem.

Apple Watch SE

On the support page, Apple explains: “Apple has released watchOS 7.3.1, which prevents this problem from occurring with other Apple Watch Series 5 or Apple Watch SE devices. Update your Apple Watch to get the latest bug fixes and Get security improvements. “

Put your watch on the charger with the latest version installed and wait at least 30 minutes. If your Apple Watch still won’t charge after this time, contact Apple Support. A free repair by email is planned. Apple will check your watch prior to service to make sure it is eligible for a free repair. This means that it has been checked for other damage or unofficial parts / tampering and then will repair it if no problems are found. We don’t know what this repair means, but a new battery seems likely.

This is the second free repair Apple offered this month. Last week of 2016-17 were MacBook Pro owners offered a free battery change if your laptop does not charge more than 1%. A macOS update has also been released to prevent the problem from occurring in the future.

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