Announcing embedded chat in Amazon Quick Suite | Amazon Web Services

Announcing embedded chat in Amazon Quick Suite | Amazon Web Services

Today, we’re excited to introduce Amazon Quick Suite embedded chat, a unified conversational experience you can embed directly into your own applications. With this launch, you can bring agentic AI-powered chat from Quick Suite, which unifies both structured data and unstructured knowledge in a single conversation, into the tools where users already work. This makes it straightforward for organizations to add intelligent, contextual answers inside their applications without building conversational interfaces, orchestration logic, or data access layers from scratch.

As organizations adopt AI, one pattern is clear: people don’t want to switch tools to get answers. They want to ask a question in the moment—in their CRM, support console, analytics portal, or internal dashboard—and get a precise, contextual response. Similarly, independent software vendors (ISVs) want to integrate advanced agentic capabilities into their customer-facing products. However, most…

https://aws.amazon.com/blogs/business-intelligence/announcing-embedded-chat-in-amazon-quick-suite/