Are AI tools reliable enough to be used at in commercial settings? If so, should they be given “autonomy” to make decisions? These are the questions being raised after at least two internet outages at Amazon’s cloud division were allegedly caused by blundering AI agents, according to new reporting from the Financial Times.
In one incident in December, engineers at Amazon Web Services allowed its in-house Kiro “agentic” coding tool to make changes that sparked a 13-hour disruption, according to four sources familiar with the matter. The AI, ill-fatedly, had decided to “delete and recreate the environment,” the sources said.
Amazon employees claimed that this was not the first service disruption involving an AI tool.
“We’ve already seen at least two production outages [in the past few months],” one senior AWS employee told the FT. “The engineers let the AI [agent] resolve an…
https://futurism.com/artificial-intelligence/amazon-ai-aws-outages
