Amazon is testing shopping, health assistants as it pushes deeper into generative AI

Amazon is testing shopping, health assistants as it pushes deeper into generative AI

Amazon CEO Andy Jassy speaks during an Amazon Devices launch event in New York City, U.S., February 26, 2025. 

Brendan Mcdermid | Reuters

Amazon, in an effort to infuse generative artificial intelligence across a wider swath of its e-commerce universe, recently began testing a shopping assistant and a health-focused chatbot with a subset of users.

AI has become a major area of investment across Amazon, including in its retail, cloud computing, devices and health-care businesses. Within the…

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https://www.cnbc.com/2025/03/25/amazon-testing-shopping-health-assistants-pushes-into-generative-ai.html

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