Amazon has denied claims that the closed beta for its upcoming MMORPG New world bricked the graphics cards of some players.
Players started claiming that yesterday their graphics cards were completely broken during the game, with all players reporting the problem with RTX 3090 cards.
It appears that almost all bricking incidents have occurred specifically with EVGA RTX 3090 cards, but gamers with other brands of RTX 3090 reported loudly as well a thread in the game’s subreddit which now has over 1200 answers.
One theory as to why this happened was based on the game’s unlimited frame rate, with one gamer noting that limiting the frame rate to 60fps helped bring CPU and GPU temperatures down to levels consistent with other graphics-intensive games .
In a statement to VGC, Amazon games stated that he was not aware of any specific issues and insisted that the game is safe.
“Hundreds of thousands of people played the New World Closed Beta yesterday, with millions of hours played in total,” the statement said.
“We have had some reports from players using high performance graphics cards and having hardware failures while playing New World.
“New World makes standard DirectX calls as provided by the Windows API. We saw no evidence of widespread problems with the 3090s either in beta or during our months of alpha testing.
“The New World closed beta is safe to play. To keep players calm, we’re going to implement a patch today that will limit frames per second on our menu screen. We appreciate the support New World has received from players around the world and will continue to hear their feedback during the beta and beyond. “
New World is an MMORPG developed by Amazon Games Orange County and due for release on August 31st. The game will be buy-to-play and will not have a regular paid subscription.