The COVID-19 pandemic has changed many things over the past two years, from the way we speak to the way we work. The pandemic has forced companies around the world to accelerate the adoption of digital technologies. This shift has led to the increasing rationalization and automation of information technology (IT) operations using artificial intelligence (AI) and machine learning (ML) technologies. All of these digital transformation initiatives have not only made consumers’ lives seamless, but also resulted in incredible speeds and less waste in IT operations for businesses.

As companies around the world have embraced digitization and virtualization, another trend word emerged: AIOps. Artificial intelligence for IT operations or AIOps is the technology that brings big data and ML together. This latest technology seamlessly automates enterprise IT operations processes, including event correlation, anomaly detection, and causality determination.

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