- Wendy’s is expanding its use of voice AI to take orders at its drive-thrus.
- The chain will have the technology at as many as 600 restaurants by the end of 2025.
- Voice AI has messed up some customers’ orders, though Wendy’s CEO says it’s getting better.
Hundreds of Wendy’s drive-thrus will use AI to take orders by the end of 2025, the fast-food chain’s CEO said Thursday.
Wendy’s will have the technology at 500 to 600 restaurants by the end of the year, CEO…
Article Source
https://www.businessinsider.com/wendys-expanding-ai-ordering-hundreds-more-drive-thrus-2025-2