AI on Australian travel company website sends tourists to non-existent hot springs | CNN

AI on Australian travel company website sends tourists to non-existent hot springs | CNN

By Georgiana Ralphs
Publication Date: 2026-01-28 14:49:00

An AI-generated blog on a tour operator’s website has landed tourists in hot water – and not the kind they were looking for – after it emerged the recommended “quiet” hot springs in northern Tasmania actually don’t exist.

Screenshots of Tasmania Tours’ now-deleted blog shared with CNN The website features recommendations for “Weldborough Hot Springs,” which are said to offer “a peaceful escape” in the forests of north-east Tasmania. The site has been described as a “quiet escape” and touted as a “favourite” among hikers.

Weldborough is a small rural town approximately 110 kilometers (68 miles) from the city of Launceston.

Scott Hennessey, the owner of New South Wales-based Australian Tours and Cruises, which operates Tasmania Tours, told the Australian Broadcasting Network (ABC) earlier this month that “our AI has gone completely haywire”.

The…