The commercial insurance industry, an economic linchpin valued in the hundreds of billions, has long been bogged down by antiquated, paper-based processes.
While that should come as no surprise to anyone who has interacted with it recently, it’s not necessarily a conscious choice. The insurance sector is innately and uniquely hindered by legacy systems, regulatory complexities, as well as the sheer scale of underwriting and claims processes.
For commercial insurance to most…
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https://www.pymnts.com/insurance/2025/ai-copilots-give-commercial-insurance-a-long-overdue-makeover/
