By bbc.com
Publication Date: 2026-01-28 00:01:00
Faisal Islam,Economics editorand
Oliver Smith,Business reporter
Winners will emerge from the Artificial Intelligence (AI) boom, but there will be “carnage along the way”, the boss of a US tech giant has warned.
Chuck Robbins, chairman and chief executive of Cisco Systems, told the BBC the technology will be “bigger than the internet”, but the current market is probably a bubble and some companies “won’t make it”.
Cisco, one of the world’s leading technology companies, is behind some of the critical IT infrastructure enabling day-to-day use of AI.
Robbins said some jobs will be changed, or even “eliminated”, by AI, particularly in areas like customer services where companies will need “fewer people”, but urged workers to embrace, not fear, the technology.
His comments follow a series of warnings over the recent surge in investment in AI, with some claiming the sector amounts to a bubble set to burst, rocking markets and…