The digital shift that started during the pandemic sent consumers toward social media platforms for online shopping, which are considered card-not-present transactions. It continues today.
In tandem with that shift, transaction disputes have also increased and come in a variety of flavors, so to speak.
Fraudsters are using the allure of seamless commerce to ply new schemes and offer enticing deals that are actually scams.
Manish Jindal, senior manager and domain specialist for cards…
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https://www.pymnts.com/news/security-and-risk/2025/artificial-intelligence-real-time-monitoring-staff-new-front-line-against-disputes-chargebacks/