AI And Platforms Challenge A Key Management Theory. Again.

There is a long-running debate in management about the boundaries of the firm. The proliferation of multi-sided platforms impacted this debate. The rise of AI will do so again.

Every summer, the Academy of Management holds its annual conference where 5,000 – 10,000 business professors and researchers gather to share ideas. For the past five years, I have hosted a symposium comprised of some of the world’s best thinkers about multi-sided platforms. In Chicago in August…