By Business Wire
Publication Date: 2026-02-17 14:00:00
Companies are leveraging comprehensive platforms for efficient, predictive service planning and delivery that meet industry needs, according to a new study
STAMFORD, Connecticut, February 17, 2026–(BUSINESS WIRE)–Field service delivery software is rapidly evolving into broad platforms augmented with AI as organizations seek end-to-end visibility and closer coordination, according to a new study from global AI-centric technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The 2026 ISG Buyers Guides™ for Field Service Management provides the rankings and ratings of 37 software vendors and their products for deploying, managing and supporting technicians serving customers in the field. The series includes industry-specific buying guides for field service in healthcare and manufacturing, as well as a guide for emerging field service software providers. The study comes to the conclusion that Field Service Management (FSM) is becoming a platform-centric…
