The rapid growth of artificial intelligence (AI), especially generative AI (GenAI) and chatbots, gives businesses a wealth of opportunities to improve the way they work with customers, drive efficiencies and speed up labour-intensive tasks.
But GenAI has brought problems, too. These range from security flaws and privacy concerns to questions about bias, accuracy and even hallucinations, where the AI response is completely untrue.
Understandably, this has come to the attention of…
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https://www.computerweekly.com/feature/AI-and-compliance-What-are-the-risks