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AI Agents Need a Gateway, and Citrix Is Putting NetScaler in the Middle

AI Agents Need a Gateway, and Citrix Is Putting NetScaler in the Middle

By erp-today
Publication Date: 2026-07-15 22:34:00

Citrix, a Cloud Software Group company, announced on July 9 that it has added Model Context Protocol (MCP) Gateway functionality to NetScaler AI Gateway, positioning the platform as a governance point for both large language model traffic and agentic AI traffic. Citrix said the new NetScaler capabilities allow enterprises to securely route, govern, and observe agent traffic to backend MCP servers.

The company also introduced model-routing and token-level usage-tracking enhancements for LLM traffic, giving security, infrastructure, and AI platform teams a way to manage both agent and model interactions from one platform and dashboard.

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The update targets a fast-emerging enterprise AI problem. As organizations deploy agents that interact with business systems, data, and workflows, MCP servers, endpoints, authentication models, and agent actions can spread across the enterprise without a consistent control layer.

Steve Shah, general manager of NetScaler at Citrix, said…

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