When Your Mortgage Broker Is a Bot
It’s 9:03 a.m. Your phone vibrates. “Good news,” a cheery voice chirps. “I renegotiated your mortgage down 43 basis points and locked the rate. Shall I move the saved $142 a month into your index fund?” You never spoke to a banker. Your AI agent did the talking—and the signing.
That vignette isn’t science fiction; it’s rapidly becoming our reality. Dozens of banks and fintech startups are already piloting software agents that negotiate…
Article Source
https://www.forbes.com/sites/nizangpackin/2025/04/20/ai-agents-as-customers-rethinking-the-marketplace-of-the-future/
