By Tom Smith
Publication Date: 2025-11-21 14:00:00
Welcome to the AI Agent & Copilot Podcast, exploring the opportunities, impact, and outcomes possible with AI. In this episode, Mason Whitaker, president of Volt Technologies, shares his perspective on this week’s big Microsoft Ignite announcements, with a particular focus on Agent 365, Model Context Protocol (MCP), and WorkIQ.
Highlights
Control Plane, Future Governance Needs (01:21)
Whitaker emphasizes the importance of Agent 365 as a control plane for managing agents within and outside the Microsoft ecosystem. While the need for governance and guardrails is future-looking among Volt Technologies’ customers, the volume of agents will increase rapidly. It’s important to lay the groundwork for future agent management needs.
New Agents and Near-Term Impact (04:28)
Among the many new agents released at Ignite, Whitaker expresses excitement about the Sales Development Agent, which automates tasks like lead qualification and follow-up. The…
