AWS recently partnered with Harvard Business Review Analytic Services to understand the current state of agentic AI in organisations.1 The results were exciting and informative: While expectations are high, the path to value at scale has yet to be discovered.
Outlined below is what we found creates the gap between appreciating AI’s importance and using it effectively.
The market for AI is exploding, with investments forecast to reach over $190 billion by 2034, up from $5.2 billion in 2024. The ambition is considerable. Of the 623 business decision-makers surveyed, 84% believe it will transform their own business. These predictions are backed by investments, with 79% of respondents stating that their organisation plans to increase financial investment in agentic AI over the next year. And 17% of organisations are so excited about the potential that they predict more than half of their organisation’s business processes will be fully automated by…