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Accenture: Telcos like Telstra are turning to AI to reinvent their business – ARN

Accenture: Telcos like Telstra are turning to AI to reinvent their business – ARN

By Lilia Guan
Publication Date: 2025-11-20 22:37:00

Last but not least, it’s about constant reinvention, which helps to continue to adapt to the pace of change, said Luthra.

“When it comes to technology, it’s changing rapidly, so it’s important to develop that new muscle so you can continually innovate,” he explained.

AI in the network

Tejas Rao, Accenture managing director and global network practice leader, said Accenture is seeing a number of its telecom partners adopt AI. They are also trying to accelerate the adoption of AI in the autonomous network space.

“When we think about the journey that network operators have taken, whether we’re talking about 5G or continuing to invest in building out fiber networks, they realize that they’ve already completed a lot of their implementation of next-generation networks,” he said.

“But as they rapidly shift the networks from a pure infrastructure function to a more cloud-native function, we are starting to see that they have some ability…

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