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This week, Amazon Web Services (AWS) launched enhanced capabilities for its artificial intelligence (AI)-powered assistant, Amazon Q in Connect, making it easier for contact centers to provide custom and personalized customer service. With the…
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https://www.nojitter.com/contact-center-customer-experience/aws-brings-more-ai-capabilities-amazon-connect
KPI of Success, Inc. has teamed up with Amazon Web Services Partner ConnectGen to introduce Contact Center Builder, a solution…
Amazon.com Inc. has announced a significant investment of 15.7 billion euros ($17 billion) in Spain to expand its cloud business…
At the upcoming Spanish Grand Prix, Formula 1 is set to introduce an artificial intelligence “Statbot” in collaboration with Amazon.com…