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Amazon Q in Connect, a generative-AI powered assistant for contact center agents, now recommends personalized guidance to agents using customer data from Amazon Connect and other third-party CRM systems. Amazon Q in Connect detects…
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https://aws.amazon.com/about-aws/whats-new/2024/10/amazon-q-connect-personalized-guidance-agents/
With recent advances in large language models (LLMs), a wide array of businesses are building new chatbot applications, either to…
E-commerce and cloud giant Amazon (NASDAQ:AMZN) has experienced remarkable profitability and stock price growth in the past decade, with a…
Exclusive | Amazon, Databricks Strike Five-Year Deal Around AI Chips The Wall Street Journal Article Source https://www.wsj.com/articles/amazon-databricks-strike-five-year-deal-around-ai-chips-a2a135ab