The GSMA and IBM have partnered to launch the GSMA Advance AI training programme and the GSMA Foundry generative AI programme to support the adoption and skills of generative artificial intelligence in the telecommunications industry. The training program aims to prepare telecom leaders for the AI era and close skills gaps in the industry by equipping them with skills and knowledge to effectively leverage Gen AI technologies using IBM’s Watsonx platform.
The GSMA Advance AI Training will cover a wide range of topics from fundamental AI principles to specialist applications of Gen AI in telecoms. Training sessions will be held at IBM offices in five locations worldwide and online in multiple languages. The digital version of the program will focus on both business strategy and technology foundations of generative AI.
The GSMA Foundry Generative AI programme will provide GSMA members with access to IBM’s Watsonx platform to explore industry-specific use cases for generative AI. This collaboration aims to drive a series of generative AI industry programs and challenges to investigate the use of generative AI in various areas of a telecom provider.
The initiative aims to address the gap in AI skills, training, and tools in the telecom industry, supporting operators of all sizes globally. The partnership between the GSMA and IBM will enable operators to benefit from AI technology and develop innovative solutions to connect those not yet online.
Generative AI has the potential to improve operations and customer engagement in areas such as customer care, IT, and network optimization. Through their commitment to developing generative AI skills and training, the GSMA and IBM aim to help mobile operators deliver better services and increase digital connectivity.
The collaboration between the GSMA and IBM aims to provide operators with the necessary skills, access, and training to leverage AI tools and insights. With the Mobile Phone World Congress approaching, the GSMA will share more information about the future of the program and initiatives to address the AI skills gap.
IBM is a leading provider of global hybrid cloud and AI services and consulting, assisting clients in over 175 countries to capitalize on data insights, optimize business processes, and gain competitive advantage. The company’s innovations in AI, quantum computing, industry-specific cloud solutions, and consulting offer open and flexible options for clients.
The partnership between the GSMA and IBM represents a significant step towards democratizing AI in the telecom industry and enabling operators to benefit from AI technology. Together, they aim to drive innovation, improve connectivity, and create inclusive solutions to enhance digital connectivity worldwide.
For more information on Watsonx, please visit ibm.com/watsonx.
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https://newsroom.ibm.com/2024-01-30-GSMA-and-IBM-Collaborate-to-Accelerate-AI-Adoption-and-Skills-for-the-Telecoms-Sector-with-Launch-of-Generative-AI-Training-Program-and-Industry-Challenge