Perplexity AI sued over undisclosed usage caps on paid subscription features

Perplexity AI class action lawsuit overview:

• Who: Plaintiff Ntsikelelo Bonga filed a class action lawsuit against Perplexity AI Inc.
• Why: Bonga claims Perplexity AI misleads consumers about usage limits for its paid subscription service.
• Where: The Perplexity AI class action lawsuit was filed in California federal court.

A new class action lawsuit alleges AI-powered answer engine Perplexity AI misleads consumers about usage limits for its paid subscription service.

Plaintiff Ntsikelelo Bonga claims Perplexity AI fails to clearly inform its subscribers what their $20 per month payment entitles them to and changes the benefits of the service without notice.

Bonga argues that in February 2026, Perplexity cut subscribers’ Deep Research allowance from hundreds of queries per day to roughly 20 per month without informing subscribers.

“Many subscribers learned of the change when the product stopped working in the middle of periods they had already paid for,” the Perplexity AI class action lawsuit says.

Bonga wants to represent a nationwide class and Illinois subclass of all persons who bought a Perplexity Pro subscription within the applicable limitations period.

Subscribers claim ‘no recourse’ against alleged access reductions

According to the Perplexity AI class action lawsuit, the company built its Perplexity Pro subscriber base by advertising volume, such as marketing that…