By Kara Mihm
Publication Date: 2026-11-13 01:16:00
Microsoft users across the U.S. are experiencing widespread service disruptions, prompting alternative communication measures at Presbyterian Hospital in New Mexico and updates from the tech giant throughout the day.
Microsoft users in the U.S. experienced widespread service disruptions Thursday, with error pages and inaccessible applications reported throughout the day.
Users began reporting problems accessing Microsoft applications around 10:30 a.m., according to Downdetector, a site that tracks website outages. Microsoft confirmed the outage on social media around 11 a.m. and continued to update users as the workday progressed.
By 2 p.m., the company validated an alternative check method that allowed some affected servers to return to service. By 3 p.m., Microsoft determined that a portion of its infrastructure was experiencing elevated load because several servers became unexpectedly unavailable, and it implemented a more aggressive “test and restart” strategy on a small batch of…
