By @harvardbiz
Publication Date: 2026-11-11 15:30:00
Every day, enterprise monitoring systems generate more than 4,000 alerts, about half of them concerning the network. An experienced engineer can investigate and resolve about 20 alert events a day. Clearing that queue by hand would take roughly 100 IT specialists—far more than most companies employ—so nearly half of alerts are closed without investigation.
This isn’t the sign of a bad team; it’s the sign of a team that can’t keep up with an increasingly complex network that is generating alerts faster than the teams can respond. For years, network operations (NetOps) teams have been expected to deliver stronger performance while managing a growing mix of applications, devices, dependencies, security controls, and telemetry. That mounting complexity is compounded with AI and agents, driving teams to look beyond manual operations.
A 2026 study by Omdia and Cisco of 1,000 IT and NetOps leaders finds that more than half of their organizations already use agentic AI to act on…
