Royal London names IBM tech partner as IT staff brace for cuts | Outsource Accelerator

Royal London names IBM tech partner as IT staff brace for cuts | Outsource Accelerator

By Danica Macayan
Publication Date: 2026-11-09 13:00:00

Key facts

  • Royal London has appointed IBM as its strategic technology infrastructure partner.
  • Royal London plans hundreds of IT job cuts and a shift to India, sources said.
  • Redundancies are expected by the end of December, The Register’s sources said.
  • Royal London’s first-half 2026 adjusted operating profit rose 13% to £187 million.

Source: The Register

LONDON, UNITED KINGDOM — Royal London, the UK insurance and pensions mutual, has appointed IBM as its strategic technology infrastructure partner, and its IT staff are bracing for redundancies.

The customer-owned insurer says it will stay accountable for service delivery and regulatory requirements under the partnership.

A substantial share of tech operations

Royal London plans to cut hundreds of IT jobs and shift work to India under the IBM deal, according to sources cited by The Register in a report published Nov. 5. The sources said redundancies are expected by the end of December.

Chief technology officer James Sandell told IT staff…