By Spencer Colemere,
Publication Date: 2026-10-28 20:09:00
If your team governs artificial intelligence (AI) in ServiceNow, you already track which AI assets you run, who owns them, and which business services depend on them. The harder part is knowing whether those assets are safe: whether a model carries malicious code or whether an agent can be talked into leaking data. A security tool can find those problems. On its own, it can’t tell you which business service is affected, who owns the fix, or how urgently it matters. And the list keeps getting longer as agents, models, datasets, and Model Context Protocol (MCP) servers arrive from every major cloud and a growing list of software vendors.
Cisco AI Defense and ServiceNow close that gap together. Today, Cisco joins the ServiceNow Control Tower Alliance as a founding member. The Alliance brings together companies across AI, cloud infrastructure, security, and governance to help customers adopt AI safely at scale, governed through the ServiceNow Super Intelligence Control Tower.

