Microsoft clarifies new comms leadership; Netflix is light on details in layoff memo – Ragan Communications

Microsoft clarifies new comms leadership; Netflix is light on details in layoff memo – Ragan Communications

By Allison Carter
Publication Date: 2026-10-16 10:00:00

A few weeks ago, Microsoft announced three major changes to the comms function:

  1. Longtime CCO Frank Shaw would be retiring.
  2. Vice President for Global Public Affairs Brent Colburn would serve as interim CCO.
  3. The function would now report up through President Brad Smith.

We now have details directly from Colburn about what his interim tenure looks like — and why he isn’t in the running for the job permanently. Colburn posted more details in a public LinkedIn post:

‘Interim’ is not a synonym for ‘slowing down,’ and our Communications team has an incredible amount of important work to do before we hit 2027. The team will continue to meet the high bar for excellence that Frank set, and we will look for ways to try new things and experiment with this constantly changing craft of communications. I’m proud to be doing this work alongside the world-class members of our Communications and Public…