By Elroy Fernandes
Publication Date: 2026-10-10 11:21:00
The feature works inside meeting spaces, not after them: @mention an agent in Webex and it pulls data or builds a deck while the call is still going.
Cisco unveiled Claude Managed Agents inside Webex at WebexOne 2026 in Austin on October 7, letting AI agents join spaces, meetings and calls to carry out multi-step tasks across Webex and outside apps. In Cisco’s own example, someone @mentions an analytics agent in a Webex space to pull usage numbers. Then they ask a presentation agent to drop those figures straight into a PowerPoint deck, live, without anyone touching the file themselves.
That’s a meaningful jump from where workplace AI has been sitting for the last two years. Chatbots that summarize a transcript after the fact are useful, but they’re reactive. What Cisco is describing is an agent that acts as a standing participant in your team’s workflow, capable of being pulled into a conversation and handed a task the way you’d hand it to a colleague.
The build runs on…
