By IBM Newsroom
Publication Date: 2026-10-07 12:00:00
By Jennifer Edeline, Associate Partner, Health and Life Sciences, IBM Consulting
Oct 7, 2026
ARMONK, N.Y., October 7, 2026 – Providence, one of the largest health systems in the United States with 119,000 caregivers, faced a challenge familiar to many large organizations – hiring had become too complex. Managers worked across multiple systems and navigated manual approvals, caregivers struggled to move internally, and workflows slowed staffing decisions critical to patient care.
New Efforts Went Beyond Faster Hiring
Providence worked with IBM (NYSE: IBM) Consulting to rethink how people move into new roles. With the help of AI and automation, hiring managers reduced administrative effort by 90%, while internal caregivers now start their new roles on average 12 days sooner. Providence also lowered transfer costs by 60% and improved process accuracy by up to 70%.
Managers now spend less time navigating systems and more time supporting their teams, while…
