Amazon expands Prime settlement payouts

Under the September 2025 settlement, Amazon was required to provide up to $1.5 billion in consumer redress in addition to a $1 billion civil penalty. The settlement resolved FTC allegations that Amazon enrolled millions of consumers in Prime subscriptions without their consent and made it difficult for them to cancel.

As of September 2026, Amazon had issued more than $845 million in refunds. A federal court has since approved measures to accelerate and expand the remaining payments.

Starting October 1, Amazon began issuing automatic payments to additional eligible consumers who used between 11 and 20 Prime benefits during a one-year period. These consumers were not included in the earlier redress payment phases.

Eligible customers do not need to file a claim, respond to a notice or complete any forms. Payments are being sent electronically through PayPal or Venmo, or by mailed check.

Under the revised order, consumers who have already received a payment may…