By erp-today
Publication Date: 2026-09-30 21:42:00
Microsoft has opened a public preview of Work IQ for business applications, which grounds Microsoft Copilot and agents in data from Dynamics 365 and Power Platform. The preview begins Sept. 30, with rollout continuing through October, according to a recent post by James Oleinik, partner director of product management for Microsoft Dataverse and Work IQ.
The most consequential design choice is where Work IQ gets its understanding of the business. It builds a semantic model from configuration that already exists in Dynamics 365 and Power Apps, including views, forms, relationships, and a business glossary. That model defines what records mean and how they connect, and every agent using it shares the same interpretation. The accuracy of agent answers will depend partly on how well an organization has maintained its application configuration.
The post appeared alongside Microsoft’s Sept. 25 Copilot announcements, which reorganized Copilot around Home, Code, and Autopilot. It also…
