Thon Hotels, a major hotel chain in Norway, has completed the migration of its entire portfolio to the Oracle Hospitality OPERA Cloud platform. This move is aimed at enhancing global operations and improving guest services. The adoption of OPERA Cloud Property Management, Sales and Events Management, and OPERA Cloud Central now provides Thon Hotels with a unified set of technology solutions. These tools will support the chain’s growth strategy, enhance guest loyalty program management, and enable mobile services on-site.
The migration to OPERA Cloud was successfully completed in just one day, covering 96 properties. This swift transition was made possible through close collaboration with Oracle. The centralized guest and operations profile now permits Thon Hotels to make informed business decisions at the corporate and property levels. Staff members have access to real-time data, ensuring consistent and personalized guest experiences across all properties.
Morten Thorvaldsen, CEO of Thon Hotels, emphasized the operational benefits of moving to the cloud, stating that the migration to OPERA Cloud has streamlined operations both within and outside the properties. The platform has led to significant reductions in check-in and check-out times by providing staff with critical information in a centralized location. The mobile capabilities of OPERA Cloud allow staff to make real-time decisions to benefit guests anywhere on the property.
Alex Alt, Executive Vice President and General Manager at Oracle Hospitality and Retail, highlighted the importance of a modern, cloud-based hotel platform for Thon Hotels as they continue to expand. Alt commended Thon Hotels for their thoughtful change management approach, which was crucial to the successful and rapid migration of multiple hotels. With Oracle’s unified cloud hospitality platform, Thon Hotels is now well-equipped to provide convenient guest services across all properties, further enhancing their reputation.
In summary, Thon Hotels has completed the migration of its entire portfolio to the Oracle Hospitality OPERA Cloud platform, aiming to enhance global operations and guest services. The adoption of unified technology solutions has streamlined operations and improved the management of guest services. The quick migration to OPERA Cloud has provided Thon Hotels with real-time data access, enabling better decision-making for personalized guest experiences. This move has set Thon Hotels up for success as they continue to expand and meet evolving guest expectations.
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