For 70 years, Carter Credit Union has served communities across northwest Louisiana and beyond. What started in 1954 as a small financial cooperative for International Paper company employees in Springhill, Louisiana, has grown into a $770 million institution serving more than 45,000 members across 13 locations. For many of those members, particularly in rural and underserved areas, Carter represents their primary access point to mainstream financial services, financial education, and the economic stability that comes with belonging to a trusted institution.
But behind that growth was an aging technology infrastructure that put member services at risk. In 2022, Carter’s IT team began migrating the credit union’s on-premises VMware environment to Amazon Web Services (AWS), a move that would reduce costs, strengthen security, and facilitate uninterrupted access for the communities that depend on Carter. What makes the story remarkable is that a three-person…
