How AI helps people return to their homes after a disaster

Homegrown company Suncorp Insurance is rolling out artificial intelligence at scale, showing how to leverage the technology beyond hype and experimentation at a time when the stakes are high and customers are under stress.

The company, which was acquired by ANZ for $4.9 billion in 2024, is one of Australia’s leading insurers, offering home, contents, motor and life insurance.

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