‘LLMs are unreliable delegates’: Microsoft researchers say you probably shouldn’t trust AI with work documents

‘LLMs are unreliable delegates’: Microsoft researchers say you probably shouldn’t trust AI with work documents

By Nicole Kobie
Publication Date: 2026-05-12 12:00:00

AI providers keep telling us to hand off work to agents, but research from Microsoft suggests that might not be a wise move.

In a pre-print paper, a trio of Microsoft researchers found that large language models (LLMs) corrupt documents over the course of long, extensive workflows, resulting in data deletion and even hallucinations.