By Media contacts
Publication Date: 2026-04-22 20:10:00
LAS VEGAS–(BUSINESS WIRE)–ServiceNow (NYSE: NOW) and Google Cloud deepened their strategic partnership today at Google Cloud Next, unveiling new AI solutions and agents that bring autonomous operations to the world’s largest enterprises. Spanning 5G networking, retail, and IT systems, the solutions represent a significant step in the two companies’ shared vision: a future where AI agents can collaborate across platforms to autonomously detect, diagnose, and resolve problems before they affect customers.
Underpinning every solution is unified governance and data connectivity supported by Google Cloud’s Gemini Enterprise platform and the ServiceNow AI Platform, leveraging technology including ServiceNow AI Control Tower, Workflow Data Fabric, and Google Cloud BigQuery, helping ensure agents operate within policy regardless of where they run. A shared interoperability framework built on Agent-to-Agent (A2A), Agent-to-UI (A2UI), and Model Context Protocol (MCP) enables AI…
