When every company can use the same AI models, context becomes a competitive advantage

When every company can use the same AI models, context becomes a competitive advantage

By @harvardbiz
Publication Date: 2026-02-18 13:25:00

At first glance, the two large B2B companies were almost identical. Both sell complex, multi-year technology services; They compete for many of the same enterprise customers. The sales phases, forecasting cadence, and executive review cadence were the same. According to customer relationship management (CRM) systems, their processes were indistinguishable.